Learn how the team at Service Canada Labs is working to design and deliver better services and benefits for people in Canada
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Read full post : Service Canada Labs: Testing ideas for better services -
Sam Burton (Senior Policy Advisor, CDS) shares insights from her research on how the government can work effectively with civic technology groups.
Read full post : How can civic tech help improve government service delivery? -
We sat down with the Client Experience Office to chat about user research and the impact it had on the Canadian Dental Care Plan
Read full post : Putting people at the center of services: Dental meets digital -
How do you know when a digital product is ready for widespread adoption, or, conversely, reaching the end of its usefulness? CDS’s policy team is sharing a draft model to help public sector service delivery teams assess their products and to ensure conditions for success every step of the way.
Read full post : Measuring progress: A product maturity model for digital government -
We’re sharing recent updates published on plain language guidance to help public servants write clear content for the web (Canada.ca Content Style Guide).
Read full post : Plain language updates to the Canada.ca Content Style Guide -
CDS is working with teams across government to develop a unified GC design system for digital services.
Read full post : A path toward a unified design system for the Government of Canada