The Digital Transformation Office at CDS shares findings from their study to gauge the public’s trust of different AI design approaches for Canada.ca.
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Part 1 of this series looked at the steps involved in the end-to-end delivery of public services. In part 2, Beth Fox (Manager, Strategic Data and Reporting, CDS)explores the often-overlooked layers involved in the digital service delivery process.
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In this first in a 2-part series, Beth Fox (Manager of Strategic Data and Reporting, CDS) maps the end-to-end digital service delivery process
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How do you know when a digital product is ready for widespread adoption, or, conversely, reaching the end of its usefulness? CDS’s policy team is sharing a draft model to help public sector service delivery teams assess their products and to ensure conditions for success every step of the way.
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CDS Team lead Ioana Contu, shares thoughts on tech leadership and reflections as a judge of the Technova Hackathon, hosted by the University of Waterloo.
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Teams at Canada Economic Development for Quebec Regions (CED) share how they’re using GC Forms to improve services in both official languages.
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