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  • Writing privacy notices that are easy to read and understand

    Jan 26, 2023
    Lucas Cherkewski, Charlotte Pedersen, Sean Boots
    Public trust was a foundational priority for COVID Alert. Privacy notices are important tools that contribute to this trust if we do them well. Here’s why we make easy-to-understand privacy notices at CDS.
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  • Improving client communications using GC Forms and GC Notify

    Dec 15, 2022
    Rachel Muston, Free Agent
    In May 2021, Rachel Muston was offered a demo to try GC Forms and GC Notify. Intrigued, she quickly realized that both products could help with client communications for a pilot project she was leading at ESDC.
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  • Advice informed by experience: Working with the consulting team at CDS

    Nov 24, 2022
    Tamreen Arif, Senior Policy Advisor, Partnerships team
    Tamreen Arif, Senior Policy Advisor shares what it’s like to work on the consulting team at CDS, as they provide guidance, share resources and make connections to help teams across the Government of Canada (GC) make decisions and design services in …
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  • Working in the open with a sense of humility and community

    Nov 21, 2022
    Guillaume Charest, Senior Developer, SRE team
    When working in the open, Guillaume Charest (Senior SRE Developer) believes that humility and community can improve experiences and open-source outcomes.
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  • Storytelling resource for ‘cooking up a [blog] storm’!

    Oct 31, 2022
    Jo Button, Storytelling team
    To help public servants move from ideation to creation and write tasty blogs, Jo Button (Digital Storyteller) is sharing their brainstorm activity template with 10 key storytelling ingredients.
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  • ‘A percentage of perfection’: Incident management at CDS

    Oct 13, 2022
    Calvin Rodo, Cloud and Site Reliability Engineering (SRE) Team Lead
    Calvin Rodo, our Cloud and Site Reliability Engineering Team Lead, gives an overview of the incident management process at CDS, focusing on the lessons we learned.
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