• Skip to main content

Language selection

Français
Français
  • Home
  • Partnerships
  • Tools and resources
  • Who we are
  • Blog

Read the blog

  • A menagerie of government forms

    Jan 11, 2021
    Hillary Lorimer, Design Research
    Government forms have a bad reputation due to the difficulty of distilling complex government processes into an easy to understand set of questions. Designing a form effectively means understanding the goals that it was created to serve. That’s why one of our teams spent time researching the …
    Read full post
  • How people in government are making their research more inclusive

    Jan 7, 2021
    Martha Edwards and Anne-Marie Mulumba, Design Research
    Two of our design researchers talk about the importance of inclusive research in government. They also share learnings from a CDS community meetup where multiple levels of government got together to talk about advocating for underrepresented users.
    Read full post
  • Understanding and designing for changing mindsets during a global pandemic

    Dec 2, 2020
    Jeana Frost, Design Research and Brian Hendrick, Service Design
    COVID Alert helps inform people about possible exposures to COVID-19 in order to limit its spread. But in this uncertain time, the question becomes, how do we design for needs that are constantly changing?
    Read full post
  • Illustrating with diversity and inclusion for the COVID Alert app

    Nov 26, 2020
    Sam Sadasivan, Senior Service Designer
    When I was asked to illustrate for COVID Alert, a nationwide exposure notification application to help Canadians slow the spread of COVID-19, my ultimate goal was to create designs that included a full range of diversity in order to allow everyone to feel like they were included in the fight.
    Read full post
  • Just enough detail: how we designed content for the COVID Alert app

    Nov 18, 2020
    Kate Wilhelm, Content Design
    Our lead content designer explains how we worked to make the COVID Alert app easier to understand.
    Read full post
  • Communication is key: A phonetic alphabet for COVID Alert

    Oct 27, 2020
    Élise Cossette, Outreach and Yedida Zalik, Content Design
    Learn how and why our team developed a new phonetic alphabet to help healthcare workers using the COVID Alert Portal give one-time keys over the phone to patients during a stressful time.
    Read full post
    • 1
    • 2
    • 3
    • 4
    • 5
    • Last
Join the conversation

using one of the options below

  • Terms and Conditions
  • Privacy
  • Visit Canada.ca