• Yael Berger, Chelsea Novak, Charlotte Pedersen, Élise Cossette
    Aug 20, 2019
    Just like trying to run a relay race by yourself, trying to execute new ideas in an organization by yourself would leave anyone exhausted. Read how the CDS Outreach team worked together and leaned on each other’s strengths and skills to host a government AMA on Twitter in both official languages.
  • Damien Trudel, Security
    Aug 15, 2019
    We purchased security keys that support the FIDO2 specifications. Effectively, this helped us eliminate the threat of account takeover from phishing and leaked credentials.
  • Ross Ferguson, Head of Delivery
    Aug 6, 2019
    We believe having the Digital Standards is a big step towards creating better quality services that are developed ethically, iteratively, and lead to outcomes centred around meeting the needs of the people we serve. We’d like to help other departments get started by offering to run more independent, …
  • Hillary Lorimer, Design Researcher
    Jul 31, 2019
    Using validation testing to uncover fundamental problems with the core service concept lets our team know if we’re moving in the right direction early on, ultimately limiting risks, while saving time and cost in the long run.
  • Emilio Franco, Senior Director of Procurement Business Modernization at PSPC
    Jul 30, 2019
    Emilio breaks down why design research and service design is crucial to internal government services.