• Aug 3, 2017
    By: Pascale Elvas, Director, CDS
    For months, I’ve been working behind the scenes to stand up the Canadian Digital Service. Through this process, I’ve done a lot of thinking about why Canada needs a digital service organization and the potential it has to change how we design government services.
  • Jul 28, 2017
    By: Sean Boots, Developer, CDS
    The UK’s Government Digital Service has a brilliant list of ten design principles. I still remember the first time I saw it. “Start with user needs”, it read, “not government needs.” Oh my goodness, I thought: this is a real UK government website! That’s …amazing!
  • Jul 25, 2017
    By: Anatole Papadopoulos, Executive Director, CDS
    Putting users first. That’s what CDS is all about. When we talk about “digital government,” it often conjures up websites, APIs, and apps. They’re part of the toolkit. But digital government is about people: their needs, their experiences, their frustrations, even their hopes.
  • Jul 18, 2017
    By: The Honourable Scott Brison, President of the Treasury Board
    Canadians deserve government services that are easy to access and to use. They expect their government to be focused on service to citizens. In the connected world of the 21st century, good service means digital delivery, whether you are ordering take-out, rearranging your mortgage, managing your prescriptions – or accessing government programs and services.