We're hiring

The Canadian Digital Service (CDS) works with federal departments to make the services people depend on simple and easy-to-use. We’re a small but mighty team that is rethinking service design and delivery, engaging users every step of the way. By working in the open and connecting partners with tools, talent, and training grounded in best practices, we’re building capacity across the government for better service delivery. And we need you. ​ Service designers craft end-to-end services to help users complete their goals and deliver on policy goals.

Their work delves into crafting design considerations for all the touch-points different people might encounter while using and managing government services. This may involve the creation of — or change to — transactions, products, and content, and may stretch across digital and offline channels provided by different parts of government.

We are currently hiring in Ottawa, Toronto, Waterloo, and Montreal.

We’re looking for dedicated Designers to join our team:

  • Your approach to design starts with inclusivity and accessibility
  • You’re great at communicating with people who aren’t familiar with design, comfortable working alongside clients during the design process, and are excited to work with people on research and testing
  • You can effectively demonstrate what your detailed design process entails
  • You are passionate about users’ experiences and want to create measurable improvements to government services
  • You have experience working alongside developers and researchers, and rapidly prototyping

​At CDS, we don’t just accept difference - we celebrate it. We proudly, passionately, and actively strive to make CDS more reflective and inclusive of the society that we serve. Our ability to deliver better public services — accessible, inclusive services — can only be realized if we recognize and harness the most diverse range of thoughts, experiences, and skills. We are committed to helping diverse talent thrive.

CDS welcomes all applicants regardless of race, ethnicity, religion, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, marital status, pregnancy, or family commitments.

Interested?

Email us at CDSRecruitment.RecrutementSNC@tbs-sct.gc.ca with “Service Designers” in the subject line. Tell us why you’re right for the job. We recognize that everyone brings different skills and experiences to the table, and that nobody “checks all the boxes.” Include a link to a CV, examples of your work, and/or whatever you think we should see to get to know you.

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