The Canadian Digital Service (CDS) is changing how the federal government designs and delivers digital services. We’re here to improve people’s lives by changing how the government builds technology. We do this by putting people’s needs and concerns front and centre. Every experience Canadians have with their government should be safe, fast, easy, transparent, and accessible. We are working in the open to help everyone across government improve service delivery. We need you.
To support this important mission, we are looking for a Technical Marketer. Reporting to the Head of Platform Growth the Technical Marketer will be responsible for supporting the client intake process and creating awareness of Platform products in the Government of Canada. The candidate will work with the Outreach team to develop materials that will help potential users in making their decision and support the intake process.The Technical Marketer is a strong writer and communicator that enjoys following a process and making it better. They have B2B or B2B2C product marketing experience and understand how to communicate the value add of technical products to a non-technical audience. They are able to empathize with clients, understand the problem they are trying to solve and will do what it takes to find a solution that works. They will work with colleagues on the partnership team and share intake stories and metrics.
You would join a team that currently includes four other members. This role is a two-year term and is classified as an AS-05 in the Administrative Services group and represents the Program and Administrative Services qualification standard. This position is English Essential, with Bilingualism as an asset.
In this role, you will: - Work with product teams to understand and articulate product value propositions by writing educational content and client stories - Make evidence informed decisions to support prospect decisions making process - Conceptualize and execute promotional campaigns and assets development for platform products - Maintain and report on growth pipeline for platform products - Develop an understanding of the target audience(s) and the channels to reach them - Work with prospective clients to understand their needs and limitations to help them solve a problem - Create and implement processes where they don’t exist and recommend enhancements where applicable.
You are an excellent candidate if: - You excel in writing about complex technical products in clear, everyday language - You have experience in B2B SaaS products sales and/or marketing - You are a self-starter and have experience working in a collaborative environment - You understand the sales process and pipeline development - Government knowledge and/or design experience is a strong asset - Bilingualism would be considered an asset
We recognize that everyone brings skills and experiences to the table and that not everyone “checks all the boxes”. Apply anyway! Tell us why you’re the right fit for the job. Mandatory requirements: Candidate must be fluent in one of Canada’s two official languages, English or French. Preference will be given to Canadian citizens. All candidates must be able to obtain Government of Canada security clearance at either Reliability or Secret level. We’ll help you with this once you’re offered a position. CDS is a fully distributed team. This job can be performed from anywhere in Canada. In the future, occasional travel to Ottawa may be required. At CDS, we don’t just accept difference - we celebrate it. We proudly, passionately, and actively strive to make CDS more reflective and inclusive of the society that we serve. Our ability to deliver better public services — accessible, inclusive services — can only be realized if we can recognize and harness the most diverse range of thoughts, experiences, and skills. We work hard to create an environment where different perspectives and experiences are valued. We are committed to helping diverse talent thrive.
CDS invites all applicants regardless of race, ethnicity, religion, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, marital status, pregnancy or family commitments. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential. Assessment accommodation