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After developing a first version of the service and improving the ways it meets people’s needs, we’d like to announce that GC Notify has officially moved from the Alpha to Beta phase, meaning its more stable, reliable and secure than ever before.

Government forms have a bad reputation due to the difficulty of distilling complex government processes into an easy to understand set of questions. Designing a form effectively means understanding the goals that it was created to serve. That’s why …

Two of our design researchers talk about the importance of inclusive research in government. They also share learnings from a CDS community meetup where multiple levels of government got together to talk about advocating for underrepresented users.

COVID Alert helps inform people about possible exposures to COVID-19 in order to limit its spread. But in this uncertain time, the question becomes, how do we design for needs that are constantly changing?

When I was asked to illustrate for COVID Alert, a nationwide exposure notification application to help Canadians slow the spread of COVID-19, my ultimate goal was to create designs that included a full range of diversity in order to allow everyone to …

Our lead content designer explains how we worked to make the COVID Alert app easier to understand.