• Mar 25, 2021
    Caitlin Tuba, CDS and Po Tea-Duncan, TBS Cyber Security, Office of the CIO
    In this post we talk about how we tested assumptions before jumping in to solve assumed problems around a process for getting an Authority to Operate (ATO) – and ended up learning some things we wouldn’t have otherwise known!
  • Mar 18, 2021
    Megan Beretta, CDS; Linda McNamara and Shelina Virani-Potvin, Office of the Chief Human Resources Officer
    We’ve talked about how we work in new kinds of team, but we’ve skipped over an important part: how do you build these teams in the first place? In this blog post, we’ve teamed up with the Office of the Chief Human Resource Officer (OCHRO) to answer …
  • Mar 12, 2021
    Jo Button, Outreach
    As one of our co-op students learned when she joined CDS as a content creator for social media, learning isn’t just for students and it’s a continuous process. Here are some easy steps she learned to make our Twitter content more accessible.
  • Feb 23, 2021
    Anne-Marie Mulumba, Design Research
    COVID-19 brought unexpected change to how people work. This was true for our design research team, who used this change as an opportunity to lay the groundwork for design research operations. One of our researchers reflects on this shift and what she …
  • Feb 10, 2021
    Emily Kuret, Director - COVID Alert; Jean-François Gagné and Carole Piovesan - COVID Alert Advisory Council
    To know if the COVID Alert service works well, we need to understand if it’s functioning as intended and if it’s having an impact on the pandemic. We can’t fully do that without data. This is why we’re introducing metrics (in a way that still …
  • Feb 4, 2021
    Paul Craig, Development
    Considering how different people will use your service can help you make it better for everyone, which is pretty rad. On the COVID Alert Portal, we recently released ‘recovery codes’ for healthcare workers, and learned some interesting things about …