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Health Canada was able to launch the “Get Updated on COVID-19” email notification service in the early days of the COVID-19 outbreak by starting small, going live quickly, and constantly updating the service based on new data and user research. Since …

When the COVID-19 global crisis escalated and Canada’s national response was forming, we recognised a need to get information into the hands of Canadians quickly.

In an interview with Jeff Adam, Assistant Commissioner at The Royal Canadian Mounted Police (RCMP), we hear about his experience working with us to launch a cybercrime reporting tool, how he hopes to use that experience to change the culture of …

The team from Service Canada shares how they got Notify up and running on Canada.ca to send auto-replies from their questions and comments form.

We assumed we needed to do French content testing to improve our French newsletter subscription numbers. We sent out a survey to our users first. We learned a lot about assuming you know the problem.

As you might expect from an organization with “digital” in its name, the Software Development Community is one of the most important parts of CDS and it’s critical that this team works well. To that end, we’re looking for a great person to be our …