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Do you want to support us in our mandate to improve services for newcomers to Canada, Veterans, seniors, and others? Help us implement and scale digital government in Canada by providing strategic advice, finding great people, and providing training to strengthen the government's digital capacity.

At CDS, we build our product teams to consist of product managers, researchers, designers, developers, policy experts, and communication specialists. But, assembling a multidisciplinary team does not mean the hardest part is done. All of the individuals that you’ve gathered onto your team come from …

When I started keeping a list of the technical terms we use at CDS it was to ensure some consistency in translations. The longer the list became, the more I noticed that the way people name digital things varies enormously, ranging from using English terms directly to using terms that couldn’t do …

Using modern technologies can make development faster, but ultimately we need to deliver working solutions without sacrificing robustness or accessibility. We’ve built the “Reschedule a citizenship test” service in a way that pushes service delivery forward without leaving users behind.

Sure, officially we’re a digital service office. But by being as transparent as possible about how we work, we can show the art of the possible and amplify the delivery of better, faster, and easier services that Canadians expect and deserve.