• Steve Astels and Stephen McMurtry, Developers
    Dec 4, 2018
    Why we chose to move our content from code to cloud, and how that made it easier for everyone to make simple changes without a developer.
  • Charlotte Pedersen, Capacity building
    Nov 29, 2018
    The first test release of a growing resource area, describing the starting point for understanding service design and user-centred design in government.
  • Nancy McKenna (Canada Revenue Agency) and Kylie Havelock (Canadian Digital Service)
    Nov 7, 2018
    Over the next few months, the Canadian Digital Service (CDS) and the CRA will be doing extensive research to understand how to improve the experience of filing tax returns for Canadians with low income..
  • James Mickle, Policy and research analyst
    Nov 1, 2018
    To design and deliver services that meet Canadians’ needs, public servants need to be equipped with the right digital skills. We’re asking federal public servants what training they need by conducting a Digital Training Needs Analysis.
  • Lynn Chalati, Communications friend
    Oct 30, 2018
    “It just felt like the right thing to do. And we heard from so many people saying that they wanted to participate, but just didn’t know how.”