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After releasing a web search bar to help people find our resources more easily, we needed to test with users (design research) to learn how to make it better.

Web Devs: Learn how to implement a site-wide web search function using Lunr’s “stemming” feature. It makes website content easier to find / more accessible!

We interviewed Eric Chouinard for our ‘People behind the service’ series. Read about his experiences (as Project Manager) re-designing and launching the ‘Recall and safety alerts’ subscription service at Health Canada.

Want to learn how to run inclusive retros to foster team growth? Read this blog for 10 tips and advice from a Product Manager!

Working in digital government service delivery, it’s important to find a balance between moving fast and staying safe. In my agile team at the Canadian Digital Service (CDS), we find ‘success’ (releasing products that meet people’s needs) relies on …

A content design ‘how-to’ blog on thoughtfully naming government services. Being thoughtful when naming is important because the words we use as public servants shape people’s expectations. When a name doesn’t fit, it’s confusing and can lead to …