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We assumed we needed to do French content testing to improve our French newsletter subscription numbers. We sent out a survey to our users first. We learned a lot about assuming you know the problem.

As you might expect from an organization with “digital” in its name, the Software Development Community is one of the most important parts of CDS and it’s critical that this team works well. To that end, we’re looking for a great person to be our Head of Software Development to make this community …

Working in the open and publishing open source software is a key part of how CDS works. Here’s why open source is useful, how CDS approaches it, and answers to questions that our friends across government sometimes ask.

Since we introduced our Notify platform, we’ve received many questions about how it works, who can use it, and most frequently, whether or not it's free. With such great interest around the platform, we wanted to take the time to answer your questions and encourage more organizations to bring their …

Field Notes are a new content format for the Canadian Digital Service. Shorter than a blog post, a Field Note allows delivery teams to give more regular updates, share smaller insights and continue working in the open on a continuous basis.

Are you looking to make your communications more effective? Let images help you enhance your messages.