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It’s an exciting time at the Canadian Digital Service (CDS) as we start rolling up our sleeves and digging into our first service delivery projects, while we are working hard on choosing our next partnership opportunities. One of our partners in …

In technology, breakthroughs are occurring at a staggering pace. Since things do have to be named, new words in our vocabulary need to be developed quickly. If English is the language of business, it’s also the language of technology. So, how do you …

After a short sabbatical and a decade in the U.K., I'm delighted to announce that I'm going to be the first Chief of Design with the Canadian Digital Service, a new initiative by the Government of Canada.

The services our government provides play an important role in the lives of millions of people. That is why we’ve launched the Canadian Digital Service, a team focused on redesigning services from the user’s perspective. We are recruiting an …

While using the latest technology may get more buzz, at CDS we’re starting with the basics of good service, because that’s what matters most. When you engage your government, (1) what you need to know and do should be clear, and (2) it should be as …

That’s why we created CDS. We need a digital team that can demonstrate the art of the possible. A team that can get a working prototype into people’s hands quickly to see how it works and improve it based on user feedback. We need to put real …