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In order to adopt modern digital practices, it’s also important to have the tools – both devices and software – that make this possible.

Many organizations and departments recognize the need to include user experience in their process. But in what capacity? And how? This can often manifest itself as simply hiring someone who acts as the team’s dedicated user experience designer. While …

As you might have already read, CDS is working with Immigration, Refugees and Citizenship Canada (IRCC) to make the process of rescheduling a citizenship appointment as convenient and stress-free as possible for applicants, while empowering office …

It’s not just possible; it’s standard practice in industry. The tooling is available to everyone today, and it’s cheap.

As our partnership with NRCan on the EnerGuide API winds down, the CDS product team held a retrospective to reflect on our experience, accomplishments and lessons learned.

In our experience, software development should be a team effort. This doesn’t mean multiple developers individually contributing code to a single code base; rather, the team as a whole is responsible for each line of code.