Jeana Frost, Design Research and Brian Hendrick, Service Design
COVID Alert helps inform people about possible exposures to COVID-19 in order to limit its spread. But in this uncertain time, the question becomes, how do we design for needs that are constantly changing?
When I was asked to illustrate for COVID Alert, a nationwide exposure notification application to help Canadians slow the spread of COVID-19, my ultimate goal was to create designs that included a full range of diversity in order to allow everyone to feel like they were included in the fight.
While designing digital services is not a game of basketball, similar principles can apply: in multiplayer mode we’re more effective when people with different roles can work together towards one goal, in real time, in one place. Here’s how we did that using a tool called Figma.
Josh Ruihley, Service Owner, and Emily Kuret, Product Manager - COVID Alert
We’re sharing the main considerations we had while building the privacy-preserving exposure notification app, COVID Alert. In this post, we’ll talk about what’s needed at a basic level for an exposure notification service to work while getting the app into as many hands as possible.